Privacy Policy
A legal disclaimer
Here at Lyo Essence, we value your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website, www.lyoessence.com.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
-Personal Information
When you visit the Site or make a purchase, we may collect the following information:
* Name
* Billing and shipping address
* Email address
* Phone number
* Payment information (processed securely by third-party providers; we do not store full payment details)
* Order history
-Automatically Collected Information
When you browse the Site, we may automatically collect:
* IP address
* Browser type and device information
* Pages visited and time spent on the Site
* Cookies and similar tracking technologies
-2. How We Use Your Information
We use your information to:
* Process and fulfill orders
* Communicate with you about your orders, account, or inquiries
* Provide customer support
* Improve our website, products, and services
* Send promotional emails or offers (you may opt out at any time)
* Prevent fraud and ensure security
-3. Health & Beauty Product Disclaimer
While we sell health and beauty products, we **do not collect medical records or protected health information (PHI)**. Any information you provide is used solely for order fulfillment, customer service, and marketing purposes and **is not used to diagnose, treat, or provide medical advice**.
Always consult a licensed healthcare professional regarding health concerns.
What to include in the Privacy Policy
-4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
* Remember your preferences
* Enable cart and checkout functionality
* Analyze site traffic and performance
You may disable cookies through your browser settings, though some features of the Site may not function properly.
-5. Sharing Your Information
We may share your information with trusted third parties, including:
* Payment processors
* Shipping carriers
* E-commerce platforms (e.g., Shopify, WooCommerce)
* Email marketing providers
These parties only receive information necessary to perform their services and are required to protect your data.
We do **not** sell your personal information.
-6. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
-7. Your Rights & Choices
Depending on your location, you may have the right to:
* Access the personal data we hold about you
* Request correction or deletion of your information
* Opt out of marketing communications
To exercise these rights, contact us using the information below.
-8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
-9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
-10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
-11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Lyo Essence